Traditional marketing, or Outbound Marketing, is not as effective as it once was. It interrupts your audience’s day with “Look at me” messages about products and services. Content Marketing, as part of an Inbound Marketing strategy, attracts and engages your target audience through content pieces that are educational, informational, relatable, and human. Its goal is to promote relationships whereby your business can meet needs, versus just hoping to land the simple sale and move on. Moreover, content marketing has been shown to be 3x more effective than traditional outbound marketing.
Content marketing is important to your business when it comes to helping your target market go through the traditional buyer’s journey. The buyer’s journey is the process buyer’s go through in order to become aware of, consider and evaluate, and decide to purchase a new product or service.
The four stages of the buyer’s journey are:
- Awareness: Your buyer is keenly aware of a problem they have but is unaware of its solution.
- Research: Your buyer does due diligence to find a solution to its current problem. This can look like googling things and asking peers for recommendations.
- Consideration: At this point, your buyer has found several solutions that may meet its need. Your buyer weighs pros and cons of each solution. Most often, this looks like finding that right balance of quality, service, and price.
- Buy: Finally, the customer makes their decision and moves forward with their purchase.
Traditional advertising and marketing are great when it comes to the second two steps. Content marketing taps into the first two steps of the buyer’s journey by raising awareness of solutions and educating audiences on solutions, services, and products they may have never considered before.
Even prior to many folks now working virtually, according to Sirius Decisions, 70% of the buyer’s is complete before a buyer even reaches out to sales. Content marketing shifts the focus from the business to the buyer.
The content marketer is always seeking to be helpful and human, engaging its target audience through useful and informative content.