Word Girl Here. Pretty sure I have crafted eleventy million Coronavirus emails. You are welcome! I am sure you have read twice that many. I know we are all glad to read up on how our dog groomer is responding to COVID-19, amiright? With that said, many small businesses do need to communicate the steps they are taking to keep their staff and clients/customers/patients safe. And we are betting that a lot of small business owners are swamped with actually doing their job that they may not have the time to craft that message. And since words are my superpower, I am here to help. Feel free to amend these as you see fit. No need to give us any credit. We live to serve at the pleasure of our people. And make sure you see our infographics and other resources we have available for you!
As always, I will add to this post as we weather this together.
Doctor’s Office Voicemail Transcript:
Thank you for calling ____________. If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, please alert one of our staff immediately. DO NOT JUST SHOW UP. This allows us to better prepare for you as well as protect ourselves, our staff, and other patients prior to your arrival. As always, we continue to have the health and well-being of our patients as our number one priority. If you are calling regarding a non-emergency appointment, we request that you delay this appointment per the recommendations of the CDC, so that we can all do our part to flatten the curve. Thank you. Stay safe and wash your hands!
Email Template:
Dear ____________,
At _________________, the health and well being or our clients/customers/patients is our number one priority. As such, we are monitoring the outbreak of COVID-19 and are preparing contingency plans as the virus spreads through ___________ (name of state), the United States, and the globe. Additionally, we are complying with all local, state, and federal regulations regarding operations.
If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. DO NOT JUST SHOW UP. This allows healthcare workers to better prepare for you as well as protect themselves and other patients prior to your arrival, as per CDC recommendations.
Lastly, there are a lot of news sources out there. We recommend the following:
As always, stay safe and wash your hands. Together we will flatten the curve!
Yours,
_____________